Checklist Phase 4 - Nonconforming Event Management

Does the laboratory have an SOP for Nonconformity Management that ensures that nonconformities are always solved/corrected in a standardized way with corrective and preventive actions and, if necessary and applicable, control steps?

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Does the laboratory have an SOP on Handling of Complaints?

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Are complaints handled in a standardized way?

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Are complainers informed about how the laboratory has solved the issue of their complaint?

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Has the laboratory procedures in place on how to act in specific emergency situations?

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Is firefighting equipment in place?

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Is an evacuation plan in place?

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Are evacuation routes indicated?

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Are there organizational emergency arrangements in place including a division of roles and responsibilities for specific emergency situations?

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Are procedures in place on how to handle in different emergency situations?

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