Checklist Phase 4 - Personnel

Is staff safeguarded from overburdening?

Activity

Does the laboratory have a standardized procedure for hiring new permanent and temporary staff, and having guests?

Activity

Is the procedure for hiring new permanent and temporary staff and having guests correctly documented?

Activity

Does the procedure for hiring new permanent and temporary staff cover all the following elements:

  • Regarding permanent and temporary staff:
    • Criteria with which all applicants must comply
    • Procedure for defining specific criteria for the vacancy
    • Procedure of drafting and publishing the vacancy
    • Procedure of selecting suitable applicants based on application letters/CVs
    • Procedure of inviting applicants and organizing the application interview
    • Procedure of selecting applicants based on the application interview
    • Procedure of hiring suitable applicant, including:
      • Determining salary
      • Writing Personal Job Description
      • Adapting Authorization Matrix
      • Creating a personnel file
      • Ensuring that staff member is properly induced according to the SOP for Induction of New Personnel
      • Providing training to new staff (e.g. training into quality management to ensure that the staff member understands and works via the quality management system).
  • Regarding guests:
    • Procedure of identification and recording of guest details
    • Procedure of recording details of the visit
    • Procedure of allowing access of the staff member to the laboratory (including a health check to determine if the guest’s health allows for accessing the testing areas).

Activity

Are all staff members appropriately trained for the tasks performed?

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Are educational needs consistently assessed in competency assessments and performance appraisals?

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Are training needs consistently fulfilled?

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Does the laboratory have a Continuous Education Program?

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Is budget available for the Continuous Education Program?

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Is the Continuous Education Program included as element in the Quality Year Plan?

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Is the ability of all technical staff members to correctly perform examinations observed by letting them analyze external quality assessment samples and evaluating the results?

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Has a laboratory staff member appropriately been trained in performing failure-mode-effect-analyses?

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Has the personnel file of the staff member participating in failure mode effect analysis training been updated after completing this training?

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